Tradelite Help
The help section provides straightforward answers to the most frequently asked questions regarding Tradelite Finance Corp. In case you didn't find the answer to yours, please do not hesitate to contact our support team, which is ready to assist you with all your inquiries.
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Who are you?
Tradelite Finance Corp. is an offshore investment company based in Panama. For more information, please visit the About section.
How long have you been operating?
The company has been operating since 2005, when it was first established as a private company by two former JPMorgan derivatives traders. The decision to expand the operations online was taken during the Annual General Meeting of the shareholders in June 2007 which became reality only a few months later.
How long do you intend to operate?
The development of the "Tradelite Online Secure Investment Platform" allowed us to reach a broader spectrum of investors from all around the globe. The shareholders and the management intend to make Tradelite Finance Corp. one of the leaders in the offshore investments industry. With such a bright future, the company does not have a reason to stop.
Do you offer some Due Diligence information?
As investors ourselves, we fully understand the importance of due diligence. We have therefore uploaded several documents, including the incorporation documentation of Tradelite Finance Corp., as well as trading history from our main traders. Please note that due to privacy and security reasons, these files are available only to members who satisfy certain requirements. More information can be found in the Due Diligence section inside your Tradelite account.
I want to join Tradelite, what should I do?
Please visit the Getting Started section which describes the whole process step-by-step. If you encounter any difficulties, our support team is always ready to assist you.
On which markets do you invest?
Our specialty is intraday trading on the Derivatives and the Foreign Exchange markets which account for more than 50% of the trades. We also take part in high-quality Initial Public Offerings with strong business momentum and short-term capital appreciation potential.
But markets are going down right now, how do you realize gains?
The truth is that when markets are falling, we make more money than during bull markets. We are highly specialized in "short-selling" strategies which allow us to realize significant gains from falling prices.
What are the risks involved?
Nobody can guarantee your investment and if they do - they are lying! What we can assure you is that our traders have shown a consistent and stable trading record during the years, and in addition - our state-of-the-art "Value At Risk" trading strategy ensures that at any given moment no more than 5% of your principal is exposed to market risk.
And how does Tradelite make profit?
The returns from the trades and investments we make are superior to those that you receive from the investment contracts. By expanding our operations we aim to increase the assets under management, and thus increase our net income.
What types of investments do you offer?
We offer a range of investment products, which vary from 20 to 60 days contracts, and you can start with as low as $/€ 50. From time to time, when a good investment opportunity is spotted by our analysts, we may offer special limited contracts. For more information, we suggest that you take a look at the Investments section.
Can I invest in more than one contract?
You can invest in as many contracts of same or different type as you would like. Each contract is treated separately in terms of income payment and contract cancellation. The maximum amount of Total Active Contracts per member is $/€ 25,000. If you have reached this limit, you will have to wait until any of your active contracts expires.
Can I change the contract type of an existing contract?
No, this is not allowed. Once you make an investment in a given contract, you cannot change its attributes.
I need money, can I cancel my contract?
We offer you the flexibility to cancel any of your contracts at any time before its end. Investment contract cancellations are processed instantly and automatically and therefore incur a 10% cancellation fee.
How do I create my own Tradelite investment account?
Please follow this link which will guide you to the registration form. In order to open an investment, you need to accept our Terms and Conditions and agree with our Privacy and Anti-Spam Policies.
Can I open more than one account?
You are allowed to manage more than one Tradelite account only if it is for the benefit of another person and you don't "invite" yourself using your personal invitation link. We have an advanced fraud-detection system which catches any cheating attempts. Our sophisticated platform allows you to send and receive transfers to/from other Tradelite members at no fee.
What if I forget or lose my password?
All you need to do is request it by entering the e-mail address associated with your account, together with your Security PIN on this page.
What is the "Advanced Login Authorization"?
This is a security option available to all our members, which offers a better protection of your Tradelite account. Please click here for more information.
Please tell me how to protect my account from unauthorized entry?
Make sure you follow our Security Recommendations regarding account access procedures and PC protection.
What are "e-currencies" ? Why do you use them?
E-currencies are offshore electronic payment systems which provide instantaneous transfers of funds between account holders at very low fees using a very secure and user-friendly interface. The main reasons for which we use this type of payment processors is that they allows us to cut our operating costs and increase our efficiency in terms of payment processing time, because time is the most valuable asset in our business.
How do I open and fund my own e-currency account?
You can very easily open your own e-currency account at absolutely no cost or obligation. We suggest that you take a look at out Getting Started guide which provides more information regarding the opening and funding of your e-currency account.
How long does it take you to process my investment or my withdrawal?
Our secure investment platform is fully automatic. This means that all investments and withdrawals made using e-currency are processed instantly. Bank wire transactions may take up to 5 business days.
My Income Payment is due tomorrow, when should I expect the money?
You should expect to receive it at any time within the due day, according to our server time which can be found in your Account Summary. The funds will be credited to your Available Balance from which you can make an instantaneous withdrawal to your e-currency account.
Are there any fees involved with my Tradelite account?
There are absolutely no fees related to your investments or withdrawals with Tradelite. The only time we will charge a fee is if you decide to cancel a contract before its end (10% cancellation fee).
What is the Invitation Program?
This program is an opportunity for our members to earn some extra income by inviting other people to open an investment account with Tradelite.
Why do your offer this program?
This marketing strategy is the most suitable for us in terms of cost-benefit analysis. The Invitation Program is a "pay for performance" marketing model, which means that Tradelite Finance Corp. does not incur a marketing expense unless results are accrued.
How can I track the results from my marketing efforts?
Inside your Tradelite account you will find detailed statistics regarding the number of people you invited and your corresponding commissions.
How long do you intend to run this Invitation Program?
The Invitation Program will be discontinued once we reach a satisfactory number of members.
How secure is your online investment platform?
Our company has made quite substantial investments to make sure we offer one of the safest platforms in terms of security and protection. This includes, but is not limited to: Main and backup dedicated servers located in a world-class offshore data center; High capacity DDoS protection from leading company; State-of-the-art investment platform with advanced technology for automated payment verification and processing, etc..
And what about the security of my investment account?
We have introduced several technologies aimed at protecting your account from unauthorized entry: Advanced Login Authorization with access code delivered by e-mail if IP/Browser changes are detected; Keylogger-proof Security PIN for authorizing withdrawals, internal transfers and changes to your account profile; Keylogger-proof Virtual Keyboard for entering your account password; up to 256-bit SSL Encryption, etc..
And what about my personal information?
We operate according to a strict Privacy Policy and we can guarantee you that your personal information will never be given or sold to third parties. Moreover, your account data is stored in our database using strong 128-bit AES encryption.
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